FAQ’s

Billing

Please come to your appointments with all necessary insurance forms and cards, so that we are able to bill your carrier in a timely and accurate manner.

Patients can pay with cash, check or credit card (VISA, MasterCard, Discover or American Express). Patients who are not covered by insurance receive a 20 percent discount if they pay at each visit.

For questions about billing, please contact us at 360.578.1188 from 8 a.m. to 5 p.m.

Insurance

We accept virtually all insurances. Please contact our office at 360.578.1188 if you would like to confirm your coverage.

Making an Appointment

To schedule an appointment, patients with insurance must have a physical therapy prescription from a referring physician. Self-pay patients are not required to have a prescription.

Please call us at 360.578.1188 to schedule your appointment.

Office Hours

We are open from 7:00 a.m. to 6:00 p.m., Monday through Friday.

Payment

We accept cash, checks, VISA, Discover, American Express, and MasterCard. Regardless of the amount your insurance company pays, you are responsible for full payment of all bills incurred at Longview Physical & Sports Therapy.

If you have questions about payment, please contact our billing office at 360.578.1188.

What You Need for Your First Appointment

Please bring the physical therapy prescription from your primary care physician, as well as your insurance card. Patients should bring claim info if they are being treated as the result of a work injury or motor vehicle injury.

Clients receiving shoulder treatment should bring a tank top, sleeveless shirt, or blouse. Those receiving lower extremity care should bring shorts or loose fitting pants.

To help save time, we also recommend that you download, print and complete the applicable forms (see “Patient forms“) in our Patient Info section.